The North Face Unisex

• Orders are delivered within 5 business days, excluding Fridays and public holidays.
• If your items come from different vendors, they may be shipped separately. You can find the vendor name listed beneath each product title on our website.

Flex Fit – Exchange & Return Policy
Your satisfaction is our priority at Flex Fit!
Important Note:
You have the right to inspect and try the item before accepting it. Once the courier leaves, returns are no longer accepted.
If you decide not to accept the item after inspection, a delivery fee of 60 EGP will be charged to cover the courier’s service.

We want you to be fully happy with your purchase! Here’s everything you need to know:

We offer exchange and return within 14 days from the date of delivery, in accordance with Consumer Protection Authority guidelines.
However, please note that the following items are non-returnable and non-exchangeable for hygiene reasons:

Underwear, Bras, Hot Shorts, and Boxers.

Conditions for Exchange or Return:

⟡ The item must be in its original condition – unworn, unwashed, and with all original packaging and tags intact.

⟡ Items must be returned exactly as received, without any damage or signs of use.

⟡ Requests must be made within 14 days from the delivery date.

How to Request an Exchange or Return:

⟡ Please send us the phone number used to place the order via WhatsApp or our official social media pages.

⟡ Our customer service team will guide you through the process step by step.

We’re here to make sure your experience with Flex Fit is smooth and satisfying. Thank you for choosing us!